I just wanted to touch base.

Can you send me a brief update on how the situation has been?

We have seen a “major” increase in sales in this quarter.  What does that mean?

This was due to a very successful online marketing campaign.

Good marketing is vital in times like these.

Demand for our products is very good.

Customers are most interested in value.

Until the beginning of 2020, many companies had “staff shortages”.  What does that mean?

Initially the marketing campaign went very well. But as the weeks went on, interest seemed to fall away.

I think we should think about our options carefully before we go into the negotiation.